topic Re: Puk code in Get Support

Puk code

Becca5 — Sat, 05 Apr 2025 20:33:20 GMT

I need my puk code

Dunkman — Sat, 05 Apr 2025 20:40:15 GMT

What is the exact message shown on your phone? What is your particular situation? There are a couple of different unlock codes.

Becca5 — Sat, 05 Apr 2025 20:42:16 GMT

It says sim is locked and that I need to put in my PUK code

Dunkman — Sat, 05 Apr 2025 20:45:07 GMT

@Becca5 wrote:
It says sim is locked and that I need to put in my PUK code

Then you will need to contact customer service agent:

Send a ticket via the chatbot to customer service agent (CSA) via link:

It will take up to a few hours for CSA to respond.