topic Re: Connection Issue in Get Support

Connection Issue

Judypreed1 — Sat, 05 Apr 2025 17:03:16 GMT

Is the network down? I’m seeing SOS on my cell phone and my husbands as well.

Re: Connection Issue

hairbag1 — Sat, 05 Apr 2025 17:07:28 GMT

@Judypreed1

where are you located ?...could be a local network outage.

Re: Connection Issue

Judypreed1 — Sat, 05 Apr 2025 17:09:45 GMT

In Washago, Ontario.

Re: Connection Issue

Phil_Adelphus — Sat, 05 Apr 2025 17:23:57 GMT

@Judypreed1 Did it just happen today? Telus still has some ongoing outages in Ontario due to the power outages related to the ice storm a week ago.

Re: Connection Issue

Judypreed1 — Sat, 05 Apr 2025 17:27:25 GMT

Yes it just started today. It worked flawlessly during the 5 days we were without power due to the ice storm. You are no doubt correct, probably something due to them trying to get the network back up and running. Thank you for your reply!