Payment

Felina — Fri, 04 Apr 2025 22:04:12 GMT

Hi I made 2 subscriptions on the same day and same time by mistake . Is it possible to get a refund ?

Re: Payment

Chalupa_Batman — Fri, 04 Apr 2025 22:11:22 GMT

@Felina wrote:
Hi I made 2 subscriptions on the same day and same time by mistake . Is it possible to get a refund ?

You are required to create a ticket to a CS Agent and request assistance. They will not give you a refund however they may offer a credit to your account.

Send a private message to a CS_Agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 .

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

IMPORTANT MESSAGE:

We are NOT Customer Service Agents. We do NOT work for Public Mobile. We are Customers just like you who try to help others while earning credits towards their cell phone bill. Please do not share any personal information with anyone here or in a private message.

Re: Payment

Meow — Fri, 04 Apr 2025 22:40:10 GMT

You can try to get a refund. Open a ticket and explain situation to agent.

topic Re: Payment in Get Support

Payment

Re: Payment

Re: Payment