topic Re: Samsung Update Crashed Network in Get Support

Samsung Update Crashed Network

Ndat_ok — Fri, 04 Apr 2025 19:24:14 GMT

Currently using a samsung s25, had it for 3 weeks working just fine. Today after the samsung update my network was not working. No phonecalls or data. Tried every trick in the book. Used the same Sim on an iphone and it worked fine. I'm suspecting it's something to do with Public mobile being late to update their networks for the new Samsung update. This could be my Samsung device only issue but im wondering if anyone else is having issues? Also I switched over to an E-sim so that's not the problem.

Re: Samsung Update Crashed Network

hTideGnow — Fri, 04 Apr 2025 17:33:49 GMT

hi @Ndat_ok

i have both iphone and samsung. My S25 got updated today as well, call and data both works without problem

Try reboot phone, try Reset network settings.

if still fails, test Pm sim card on another phone to confirm if it is only a Samsung problem. If it is, you have to check Samsung Community for help, or call Samsung

Re: Samsung Update Crashed Network

Phil_Adelphus — Fri, 04 Apr 2025 19:41:34 GMT

@Ndat_ok Have you checked the Play Store for a new carrier services update?

Re: Samsung Update Crashed Network

softech — Fri, 04 Apr 2025 19:46:09 GMT

@Ndat_ok I am also fine after update on S25U

@Phil_Adelphus Android does not need Carrier Service update. The update OP talking about is just a security update