topic Re: Service. Eversafe in Get Support

Service. Eversafe

BV63 — Thu, 03 Apr 2025 23:44:07 GMT

Eversafe keeps sending 6 digit number to the new number with this phone, but it's not activated.

Re: Service. Eversafe

hTideGnow — Thu, 03 Apr 2025 22:28:57 GMT

so, is it just eversafe issue or the service not activated?

maybe ask PM support agent to check as well. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Service. Eversafe

Sansan — Thu, 03 Apr 2025 22:29:05 GMT

@BV63 if you can't get into your account, use the link below to send a private message to cs agents for further assistance.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Service. Eversafe

BV63 — Thu, 03 Apr 2025 22:37:46 GMT

Thank you!

Re: Service. Eversafe

BV63 — Thu, 03 Apr 2025 22:39:18 GMT

It hasn't been activated I think. I called the number and it doesn't ring.

Re: Service. Eversafe

Radar231 — Thu, 03 Apr 2025 23:04:03 GMT

One thing you can do is change it to send the confirmation code via email. There's a link under the code entry boxes that let's you change the code destination.