topic Billing in Get Support

Billing

Cedric5 — Thu, 03 Apr 2025 18:07:25 GMT

I registered for esim and cancel it the second day

When should i got the refund of 40.25$

hTideGnow — Thu, 03 Apr 2025 18:12:56 GMT

sorry @Cedric5 , PM is prepaid carrier and no refund if you cancel the next day, unless the service was never fully activated

if you like you can try to check with PM support and see if your situation qualifies

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Cedric5 — Thu, 03 Apr 2025 23:52:15 GMT

I registered on esim and cancel it the second date

when shouls i get the refund

hTideGnow — Thu, 03 Apr 2025 18:22:03 GMT

the person you quoted is not a support here

you need to submit a ticket using private message link on my earlier post

and as said, you might not get a refund as PM is a prepaid carrier and only provide refund if the system has trouble activating your account

computergeek541 — Thu, 03 Apr 2025 18:27:00 GMT