topic Re: Refund in Get Support

Refund

Andrew1977 — Thu, 03 Apr 2025 12:33:11 GMT

I want a refund on a plan that was never activated by public mobile. I don't want to deal with public mobile anymore.

Re: Refund

ORNGNBLK — Thu, 03 Apr 2025 12:38:45 GMT

@Andrew1977 - unfortunately refunds are generally not issued for the prepaid service, but you can always ask a CS_Agent via private message. Its definitely worth asking and depending on your situation, it may be offered. link below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Refund

hairbag1 — Thu, 03 Apr 2025 12:55:43 GMT

@Andrew1977

as you've already paid, why not test drive Public Mobile for 30 days anyhow. Let us know what the problems are and we can help you get going.