topic locked out in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/1325390#M911482 <P>My account is paid, but I am locked out of my account Why, and how to reset?</P> Thu, 03 Apr 2025 05:07:51 GMT CFieber 2025-04-03T05:07:51Z locked out https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/1325390#M911482 <P>My account is paid, but I am locked out of my account Why, and how to reset?</P> Thu, 03 Apr 2025 05:07:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/1325390#M911482 CFieber 2025-04-03T05:07:51Z Re: locked out https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/1325391#M911483 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/539990">@CFieber</a>&nbsp;</P><P>so, your phone is working and just login is a problem?&nbsp; did you try using Forgot email or password link there?</P><P>if you still unable to login, ask PM CS agent and they can help.&nbsp;&nbsp;<SPAN>Private message CS Agent at:&nbsp;</SPAN><BR /><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there&nbsp; &nbsp;<SPAN>&nbsp;</SPAN></EM></P><P>&nbsp;</P> Thu, 03 Apr 2025 05:25:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/1325391#M911483 softech 2025-04-03T05:25:57Z