topic Changed Subscription in Get Support

Changed Subscription

GBC51 — Thu, 03 Apr 2025 02:09:05 GMT

Can anyone please tell me why I am being charged $ 33.08, including GST, when I changed my subscription to $30.00 plus GST? Your help will be appreciated.

Re: Changed Subscription

Techfish — Thu, 03 Apr 2025 02:11:37 GMT

GST is not included in advertised prices. It would be $30.00 plus GST = $33.08

Re: Changed Subscription

will13am — Thu, 03 Apr 2025 02:13:12 GMT

@GBC51 , check your self serve account to make sure that you are on the right plan. Also check the payments to confirm the charges line up. Note that taxes are assessed based on phone number area code.

Re: Changed Subscription

ORNGNBLK — Thu, 03 Apr 2025 09:56:28 GMT

@GBC51 Taking a stab and assuming you are in NS. As of April 1, Nova Scotia’s tax changed from 15% to 14% which would make a $30 plan equate to $33.06. Hope this helps. 😉