topic Re: Esim in Get Support

Esim

Kildip — Wed, 02 Apr 2025 20:24:53 GMT

How to activate the esim

Re: Esim

Dunkman — Wed, 02 Apr 2025 20:38:17 GMT

If you are a new customer, download the PM SIM card and follow instructions upon activation. If your phone is compatibile, the eSIM should be activated on your phone.

Here is some additional information:

https://www.publicmobile.ca/en/get-help/articles/subscribing

https://www.publicmobile.ca/en/get-help/articles/esim-faqs

Re: Esim

BKNS27 — Wed, 02 Apr 2025 20:53:01 GMT

@Kildip

First check if your phone is eSIM compatible. Go to Settings and see if there is an Add eSIM setting. If not, your phone is not eSIM compatible and you will be wasting your time and need to purchase an SIM.

What is the make and model of your phone?