topic Change subscription will it enable 5G? in Get Support

Change subscription will it enable 5G?

h2z — Tue, 01 Apr 2025 21:22:45 GMT

Hi there

My current subscription is only 4G 23/mo.

If I change it to 29/mo, will it enable 5G?

Re: Change subscription will it enable 5G?

Sansan — Tue, 01 Apr 2025 21:31:44 GMT

Hi,

Do you have a 5G phone? If not, it won't make sense to do so. Many say they have a 5G phone with 5G plan and the speed is still not good anyway.

Even with a 4G plan, you still get good speed. No matter which plan you're on, you still have access to the 5G speed.

It depends on so much like location, time of day, interference, towers etc if you will get good speed or not.

Re: Change subscription will it enable 5G?

kb_mv — Tue, 01 Apr 2025 21:37:29 GMT

You always have access to the 5G network regardless of plan (assuming a 5G compatible phone). On your currant plan, speeds would be restricted to 4G speed or 100 mb/sec. If you switch to the Can US Mex 5G plan you will have access to the 5g network but at speeds "up to" 250mb/sec.

Re: Change subscription will it enable 5G?

h2z — Tue, 01 Apr 2025 21:39:46 GMT

I have a 5G phone.

Do I need to refresh my network?

Do I need to wait for it to take effect after changing the subscription?

Thanks

Re: Change subscription will it enable 5G?

Sansan — Tue, 01 Apr 2025 21:42:23 GMT

A phone restart might need to be done.

If after that you don't see it, you can refresh network yes.

Re: Change subscription will it enable 5G?

Yummy — Tue, 01 Apr 2025 21:46:40 GMT

ONLY if your phone supports 5G.

Do you REALLY need that speed? Many customers report they never reach full speed so it might be waste of money. But it is yours to spend...

¹Subscription plans with 3G speed may reach download speeds of up to 3 Mbps, subscription plans with 4G speed may reach download speeds of up to 100 Mbps¹ and subscription plans with 5G speed may reach download speeds of up to 250 Mbps. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management policies and other factors. For more information about our coverage, please refer here.

Re: Change subscription will it enable 5G?

hTideGnow — Tue, 01 Apr 2025 21:46:09 GMT

hi @h2z

what phone do you have ? a 5G phone? but even only a 4G phone, your speed would be closed to the top speed promised on 5G plan

you might want to make sure your network mode is first set to Automatic and then reboot the phone once.

Re: Change subscription will it enable 5G?

kb_mv — Tue, 01 Apr 2025 21:55:29 GMT

@h2z you shouldn't need to do anything. My change was seamless. It should take effect upon changing subscription. Maybe as others noted, you will have to restart, but I didn't (as noted by @hTideGnow I also have my phone on automatic network selection).

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Re: Change subscription will it enable 5G?

h2z — Tue, 01 Apr 2025 22:00:13 GMT

Thank you, guys! Let me think about it.

Re: Change subscription will it enable 5G?

funpig1 — Tue, 01 Apr 2025 22:27:37 GMT

@h2z

It appears that the $29 5G plan is now only 10GB. Yesterday it was 20GB. That is a 50% drop in data. I suggest that you wait for a better plan to become available.

Re: Change subscription will it enable 5G?

computergeek541 — Tue, 01 Apr 2025 23:23:23 GMT

@Sansan wrote:
Even with a 4G plan, you still get good speed. No matter which plan you're on, you still have access to the 5G speed.

Those on a 4G plan do not have access to Public Mobile's 5G speeds. While all customers who have compatible phones do have access to the 5G network, the maximum speed avaialible on 4G and 5G plans are different.