https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Access-Account/m-p/1324554#M910914 <P>Hi,</P><P>I have made a payment through voucher and now it’s still showing my services are suspended and now i can’t login to public mobile. It is saying you are not authorized due to security reasons.</P> Tue, 01 Apr 2025 10:40:49 GMT Yarivirk 2025-04-01T10:40:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Access-Account/m-p/1324554#M910914 <P>Hi,</P><P>I have made a payment through voucher and now it’s still showing my services are suspended and now i can’t login to public mobile. It is saying you are not authorized due to security reasons.</P> Tue, 01 Apr 2025 10:40:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Access-Account/m-p/1324554#M910914 Yarivirk 2025-04-01T10:40:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Access-Account/m-p/1324555#M910915 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/539265">@Yarivirk</a>&nbsp;try to reboot the phone again and test if the service starts working</P><P>Also you can call 1.855.4PUBLIC from another phone and check your account status&nbsp;</P><P>For you login, ask PM support by direct message (was to ask you to use Chatbot but you cannot login).&nbsp;<SPAN>Private message CS Agent at:&nbsp;</SPAN><BR /><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there&nbsp;<SPAN>&nbsp;</SPAN></EM></P> Tue, 01 Apr 2025 10:44:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Access-Account/m-p/1324555#M910915 softech 2025-04-01T10:44:47Z