topic Re: my account register's as me in Get Support

my account register's as me

Savage17Sam — Sun, 30 Mar 2025 16:41:35 GMT

I register as my husband his email and his password get in and it say by name no his why is that...

Sansan — Sun, 30 Mar 2025 16:44:43 GMT

Probably just a cache issue.

Log out and back again. Please clear cache first before you log in again.

Always best to use different devices to prevent this from happening.

funpig1 — Sun, 30 Mar 2025 16:47:54 GMT

The important thing is to have a different email address and password. You could always change the name in the profile to anybody you want later.

Savage17Sam — Sun, 30 Mar 2025 16:52:20 GMT

Maybe that is the key use different devices. This is my lap top if I use my phone that should make a difference. right

Sansan — Sun, 30 Mar 2025 16:53:49 GMT

Yes. The information doesn't clear on its own when signing into different accounts.

Savage17Sam — Sun, 30 Mar 2025 16:55:52 GMT

my log in and his are totally different.. Just wanted to see what his points where. I log in under his information and my name came up...

funpig1 — Sun, 30 Mar 2025 17:00:59 GMT

If you tap Account, Manage Profile, you can easily change the name of the account to your husband.

slusagm — Sun, 30 Mar 2025 17:12:14 GMT

this is a browser cache or app cache problem

if you have been using browser, use a different one or use Incognito mode

if you are using PM app, either logoff and re-login, or better if using Android, you can clear cache and clear data