topic Re: Refer a Friend in Get Support

Refer a Friend

Panorama — Sat, 29 Mar 2025 23:28:01 GMT

Last year I used to be able to see the numbers of people I had referred. Can not find anywhere to do it now.

Has this been removed

Re: Refer a Friend

BKNS27 — Sat, 29 Mar 2025 23:31:11 GMT

@Panorama

Yes, all referrals are not posted in your account now. It happened around the time they started the Points Rewards.

Re: Refer a Friend

TheSterlinger — Sat, 29 Mar 2025 23:41:30 GMT

@Panorama

When you sign onto My Account then click the drop down arrow and click My referrals and then scroll down and click View More Stats. In that menu each point is one referral.

https://myaccount.publicmobile.ca/en/account/referrals

Re: Refer a Friend

computergeek541 — Sun, 30 Mar 2025 00:33:02 GMT

@TheSterlinger wrote:
@Panorama

When you sign onto My Account then click the drop down arrow and click My referrals and then scroll down and click View More Stats. In that menu each point is one referral.
https://myaccount.publicmobile.ca/en/account/referrals

That page does not give any infomation about the number of active referrals. It only shows the amount of new referrals in the past month or 12 months. It is not an indication of the total number of referrals. Even for the amount of new referrals, those might not even be still active as a customer as someone could have only stayed a customer for 30 days.

Re: Refer a Friend

TheSterlinger — Sun, 30 Mar 2025 00:02:19 GMT

Re: Refer a Friend

TheSterlinger — Sun, 30 Mar 2025 00:20:52 GMT

That referral has been there for the last two years. It is not a new referral.

Re: Refer a Friend

computergeek541 — Sun, 30 Mar 2025 00:32:28 GMT

@TheSterlinger wrote:

Thank you for getting me to check again. I do believe that something did change fairly recently. There was a time when customers who were on points didn't have access to much of that information.

Re: Refer a Friend

Panorama — Sun, 30 Mar 2025 05:08:21 GMT

Sorry I did not add all the information. I am able to see the number of referrals but in the past I was able to see the last digits of their phone numbers. Just curious as I know all my referrals. I know I lost one when they moved their phone number and restarted.