topic Re: Updating Credit Card Information in Get Support

Updating Credit Card Information

Mikey0127 — Mon, 24 Feb 2025 18:40:24 GMT

Hi All,

I need to update my credit information as it is expiring, however, I cannot edit the required fields (I am only able to edit the Postal Code). I submitted a ticket here, but any advice on how to resolve?

Thanks!

Re: Updating Credit Card Information

will13am — Mon, 24 Feb 2025 18:43:02 GMT

@Mikey0127 , credit card updates seems to be very finicky for many. I have found success using the mobile app, after clearing cache and enabling location permission. Give that a try. Since you already submitted a ticket, an agent will assist when they get to your ticket if you have not resolved the problem.

Re: Updating Credit Card Information

Karenoons — Fri, 28 Mar 2025 23:21:39 GMT

march 28 and the geniuses havent been able to fix it yet