topic Cancel my order in Get Support

Cancel my order

C28392991 — Fri, 28 Mar 2025 20:14:19 GMT

This is ridiculous

Re: Cancel my order

Phil_Adelphus — Fri, 28 Mar 2025 20:17:32 GMT

@C28392991 This community is only customers, not Public Mobile customer service. So we have no way of knowing what is ridiculous or what your order or problem is or cancel your order. If you can't open a service ticket at the chat icon bottom right of this page then send support a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cancel my order

BKNS27 — Fri, 28 Mar 2025 20:20:41 GMT

@C28392991

Just click on Chatbot and type in Submit a Ticket for an agent to help you.

PM is a prepaid service so no refund but if you just joined PM then agents will review.

Re: Cancel my order

hTideGnow — Fri, 28 Mar 2025 20:34:53 GMT

hi @C28392991

what went wrong? can you give us more details and maybe Community can help

if you really want to cancel the service, you can login My Account and disable the Autopay.