Change my email please

Sritharan321 — Fri, 28 Mar 2025 18:35:34 GMT

I lost access to my email, and I created new email, could you please update my email

thank you

Re: Change my email please

hTideGnow — Fri, 28 Mar 2025 18:25:27 GMT

please remove your personal info,. We are just customers and you don't want your info here

Even without access to old email, you can still use that to login My Account as long as you have the password. If you can login, you can update your email yourself. Login My Account using the old email. Go to profile page, click Manage EverSafe ID and you can update there. You can also do that on the PM app and go to Acocunt page

Just in case you cannot login still, then ask PM support agent to help. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Change my email please in Get Support

Change my email please

Re: Change my email please