https://productioncommunity.publicmobile.ca/t5/Get-Support/New-sim/m-p/1322771#M909735 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/537810">@Peter60</a>&nbsp;</P><P>you tried the sim on another phone? Reboot the phone and Reset network settings</P><P>if same, ask PM support agent to help.&nbsp; Y<SPAN>ou can submit&nbsp; ticket by direct message:&nbsp;&nbsp;</SPAN><BR /><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<BR /></SPAN></P><P><SPAN>&nbsp;&nbsp;</SPAN></P> Fri, 28 Mar 2025 01:47:23 GMT hTideGnow 2025-03-28T01:47:23Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-sim/m-p/1322769#M909733 <P>Activated the sim but it didn’t go on service therefore I didn’t get the code</P> Fri, 28 Mar 2025 01:45:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-sim/m-p/1322769#M909733 Peter60 2025-03-28T01:45:24Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-sim/m-p/1322771#M909735 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/537810">@Peter60</a>&nbsp;</P><P>you tried the sim on another phone? Reboot the phone and Reset network settings</P><P>if same, ask PM support agent to help.&nbsp; Y<SPAN>ou can submit&nbsp; ticket by direct message:&nbsp;&nbsp;</SPAN><BR /><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<BR /></SPAN></P><P><SPAN>&nbsp;&nbsp;</SPAN></P> Fri, 28 Mar 2025 01:47:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-sim/m-p/1322771#M909735 hTideGnow 2025-03-28T01:47:23Z