topic Re: RCS chats in Get Support

RCS chats

Gropper76 — Thu, 27 Mar 2025 14:26:04 GMT

Hi last night I signed up my family, 4 accounts on the $35 plans, we all have new S25 phones, 2 ultras and 2 plus, my phone the ultra is the only one that shows RCS supported,all other 3 lines show not supported, disabled by your carrier.

How do I get this enabled for everyone?

Re: RCS chats

slusagm — Thu, 27 Mar 2025 14:27:41 GMT

they all will have RCS

you can try to disable RCS on those not working phones first. Then wait a bit and reboot. Then go back and enable RCS again

just in case it still does not work, Clear Cache and Clear data on Google Message app

Re: RCS chats

Dunkman — Thu, 27 Mar 2025 14:30:53 GMT

@Gropper76

RCS chat is supported by PM.

Maybe a simple reboot of the phone. Or network reset of phone (note: this will erase any saved Wifi passwords). Need to have data enabled for RCS chat also

Re: RCS chats

Gropper76 — Thu, 27 Mar 2025 14:36:03 GMT

Tried both of those and did not work

Re: RCS chats

Gropper76 — Thu, 27 Mar 2025 14:37:01 GMT

Yes I've rebooted manu times, disabled the Sim, disabled RCS and then enabled and still shows unsupported by carrier

Re: RCS chats

will13am — Thu, 27 Mar 2025 14:38:06 GMT

@Gropper76 wrote:
Tried both of those and did not work

@Gropper76 , try deleting the sms app data, force close app, reboot phone and then re-establish RCS.

Re: RCS chats

hTideGnow — Thu, 27 Mar 2025 14:42:11 GMT

RCS works on S25 (different models) without problem

have you try uninstall the Google Message? best to do that. It will go back to the original version after "uninstall", then reboot phone, go back to Google Play store and install (or it will show update)

Re: RCS chats

Gropper76 — Thu, 27 Mar 2025 14:51:36 GMT

Perfect, uninstaling thr app to the original version fixed it, thanks you very much!