https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-not-resolved-yet/m-p/1322431#M909499 <P>An agent named Alex contacted me and I explained the problem that I am suffering since 18th of this month. I am not in a position to make or receive any call. I shared my problem on Tuesday and still there is no response from your end. This is simply unacceptable. I am in serious difficulty for this helpless situation.&nbsp;</P> Thu, 27 Mar 2025 14:18:54 GMT MohammedHossain 2025-03-27T14:18:54Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-not-resolved-yet/m-p/1322431#M909499 <P>An agent named Alex contacted me and I explained the problem that I am suffering since 18th of this month. I am not in a position to make or receive any call. I shared my problem on Tuesday and still there is no response from your end. This is simply unacceptable. I am in serious difficulty for this helpless situation.&nbsp;</P> Thu, 27 Mar 2025 14:18:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-not-resolved-yet/m-p/1322431#M909499 MohammedHossain 2025-03-27T14:18:54Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-not-resolved-yet/m-p/1322433#M909501 <P>What phone do you have?</P><P>PM made some changes to 3G voice and non Canadian phones might be impacted.&nbsp; Check this:</P><P><A href="https://www.publicmobile.ca/en/get-help/articles/850-turndown?_gl=1*28l13c*_gcl_aw*R0NMLjE3MzUwMTAzMDguRUFJYUlRb2JDaE1JajZQUDFiaV9pZ01WZGcxMkJoME11RFlFRUFFWUFTQUFFZ0ltNFBEX0J3RQ..*_gcl_dc*R0NMLjE3MzUwMTAzMDguRUFJYUlRb2JDaE1JajZQUDFiaV9pZ01WZGcxMkJoME11RFlFRUFFWUFTQUFFZ0ltNFBEX0J3RQ..*_gcl_au*NDM0MDk5NTQxLjE3NDE5NzI1NjcuMTMxMDUzMTMzNy4xNzQyMTgyMzIyLjE3NDIxODIzMjE.*_ga*MTA4Mjc3OTMwNS4xNzM0MTk2MDUx*_ga_5Q4XYYJ879*MTc0Mjc3NjQzNS4xMDkuMS4xNzQyNzc4NzQ0LjExLjAuMA.." target="_blank">850 MHz Turndown | Help Article | Public Mobile</A></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 27 Mar 2025 14:21:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-not-resolved-yet/m-p/1322433#M909501 slusagm 2025-03-27T14:21:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-not-resolved-yet/m-p/1322434#M909502 <P>You have to reply directly back to those messages.&nbsp; Go to your inbox and look at your sent items and reply back letting them know the issue still persist.&nbsp; This is the Community forum.&nbsp;</P><P>What is the issue? Is it regarding not being able to make calls?&nbsp;</P> Thu, 27 Mar 2025 14:22:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-not-resolved-yet/m-p/1322434#M909502 TheSterlinger 2025-03-27T14:22:06Z