topic Service issue in Get Support

Service issue

DC89 — Wed, 26 Mar 2025 01:04:28 GMT

No service after number transfer. Need technical support from a human being this ai chat bot does do anything.

slusagm — Wed, 26 Mar 2025 01:12:49 GMT

This is account setup problem and you need PM to sort it out

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

CS_Agent will reply to your community inbox, check here:

BKNS27 — Wed, 26 Mar 2025 01:14:59 GMT

Just type in Submit a Ticket on Chatbot to connect with an CS_Agent.

But did you reply the text with YES from your previous carrier confirming you are porting over to PM?