topic Re: Energizer E10 Compatibility in Get Support

Energizer E10 Compatibility

Howsikan — Tue, 04 Jan 2022 23:05:51 GMT

Hello,

I recently purchased a SIM for use in Toronto (activation in postal code M1B 6J5). I want to use it in an Energizer E10 phone. My IMEI numbers are as follows:

351======

351==========

Both of these IMEI numbers do not show up on the IMEI checker on the Public Mobile website.

When I inserted the SIM into the phone, it says "Emergency calls only". However, the SIM works fine on an Iphone. The Energizer E10 has 2G connectivity on GSM 850 / 900 / 1800 / 1900 bands. May I know what I can do to fix this so I can get phone service on my Energizer E10 phone? Thank you.

Howsikan

Re: Energizer E10 Compatibility

LEGO — Sat, 02 Jun 2018 13:51:48 GMT

@Howsikan This is GSM only phone and not compatible with Public Mobile!

Public Mobile only supports 3G and 4G LTE bands.

Re: Energizer E10 Compatibility

Howsikan — Sat, 02 Jun 2018 14:37:56 GMT

Thanks for the reply, are there carriers that do work with GSM only phones?

Re: Energizer E10 Compatibility

LEGO — Sat, 02 Jun 2018 14:45:05 GMT

Fido, Rogers, Mobilicity

Re: Energizer E10 Compatibility

Korth — Sat, 02 Jun 2018 15:32:56 GMT

2G/GSM is almost fully phased out in Canada (and most of the networked world). It might work with a few carriers in a few areas for a while, but these areas get smaller every year and will vanish entirely within Canada in only one more year (maybe two at the latest).

You'd be better off getting a phone compatible with PM (Telus) network frequencies.

3G/UMTS 850,1900

4G/LTE Bands 2,4,5,7,12/13/17/29

(It turns out that any phone from any other Canadian operator will work on the Telus network, and the reverse is also true to some extent. The only exception not found on Telus is Freedom Mobile's license to Band 66, which I think might be used by all the Big Three and their subsidiaries in a few years anyhow.)

Re: Energizer E10 Compatibility

computergeek541 — Sat, 02 Jun 2018 19:32:00 GMT

As for 2g gsm phaseout, I've read about a date of December 31, 2020. I can't predict if they will stick to that date, but that's the deadline that they're now going with as the official company line. After that time, 2g GSM only phones won't work any more on Rogers either.

Re: Energizer E10 Compatibility

will13am — Sat, 02 Jun 2018 22:37:59 GMT

@LEGO wrote:
Fido, Rogers, Mobilicity

Mobilicity had been Chatr for some time now. Don't forget other Rogers affiliates like citifone, tbaytel.