topic Re: CS Agent - How Do You Find That? in Get Support

CS Agent - How Do You Find That?

Arby1 — Tue, 25 Mar 2025 22:38:10 GMT

I know you have to be in My Community to access Private Message to CS Agent … BUT … WHERE do you find it once you are in My Community? Thank you

@ links to members

Phil_Adelphus — Tue, 25 Mar 2025 13:35:09 GMT

@Arby1 Use this link and watch the envelope icon top right of this page for a reply or tap your avatar for messages if no envelope

hTideGnow — Tue, 25 Mar 2025 13:37:19 GMT

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Yummy — Tue, 25 Mar 2025 15:02:05 GMT

Envelope will have a number(s) if you have an unread message; top right (on computer):

Arby1 — Tue, 25 Mar 2025 15:02:19 GMT

Is that a + or a r in the https address? I am trying to add it in my Public Mobile page … thank you

Arby1 — Tue, 25 Mar 2025 15:03:40 GMT

Am I able to access my messages on my IPhone?

hTideGnow — Tue, 25 Mar 2025 15:20:23 GMT

@Arby1 wrote:
Is that a + or a r in the https address? I am trying to add it in my Public Mobile page … thank you

just use a browser and click on this link and it will direct you to private message @CS_agent:

@Arby1 wrote:

Am I able to access my messages on my IPhone?

Yes, use Safari and click on this link to access Community inbox for support's replies