topic Gave wrong number for transfer in Get Support

Gave wrong number for transfer

JayKnees — Tue, 25 Mar 2025 13:16:07 GMT

I screwed up and didn’t check the number I gave to be transferred and typed the wrong one for the transfer.

How do I alert public mobile? The 5G internet is working, and my account is registered to the number I provided, but I can’t make or receive calls🤦‍♂️

Re: Gave wrong number for transfer

hTideGnow — Tue, 25 Mar 2025 13:29:37 GMT

hi @JayKnees

PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call

Re: Gave wrong number for transfer

funpig1 — Tue, 25 Mar 2025 16:55:43 GMT

@JayKnees

I think you will find that the phone number transfer will not complete because of the error. If you start the process over again, and use the correct number it should work. Good luck.