can not get phone code to register

Bella20 — Sat, 22 Mar 2025 18:07:35 GMT

Hi,

Received your sim card, choose a number, cant get the code to start the phone!!!

Re: can not get phone code to register

funpig1 — Sat, 22 Mar 2025 18:11:17 GMT

@Bella20

Message a customer agent for assistance. It may take hours or days depending how busy they are.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: can not get phone code to register

Chalupa_Batman — Sat, 22 Mar 2025 18:14:13 GMT

@Bella20 wrote:
Hi,
Received your sim card, choose a number, cant get the code to start the phone!!!

Hello @Bella20

There should be an option there that says "Didn't Get Code". Click on it. If there is an option that says "Send To Email"... choose that option. If it's not there, please reach out to a CSA to resolve it.

Please use the chatbot to open a ticket: https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

If you receive an error message that you are unable to open a ticket, send a private message to a CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 .

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

I am NOT a Customer Service Agent. I do NOT work for Public Mobile. I am a Customer just like you who tries to help others while earning credits for their cell phone bill. Please do not share any personal information with me here or in a private message.

Re: can not get phone code to register

computergeek541 — Sat, 22 Mar 2025 18:50:56 GMT

topic Re: can not get phone code to register in Get Support

can not get phone code to register

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