topic Re: Change subscription in Get Support

Change subscription

Lallbhagwant — Sat, 22 Mar 2025 06:41:56 GMT

I want to change my subscription to newly advertised $29 5G Can-US-Mexico plan with advantage of 100 inernational minutes as compared to my current $ 29 plan.

But when i start changing it in my account, this new plan does not appear in my account.

Please help me to change to new $ 29 plan

Re: Change subscription

funpig1 — Sat, 22 Mar 2025 06:47:50 GMT

@Lallbhagwant

Unfortunately, if that $29 20GB 5G CAN-US-MEX 100 minute plan is not available in your Change Subscription, you will not be able to switch to it.

Re: Change subscription

funpig1 — Sat, 22 Mar 2025 17:50:19 GMT

@Lallbhagwant

Is there a plan that is cheaper than $29 available in your Change Subscription. If so, you could change on renewal and downgrade to the cheaper plan. Afterwards, the $29 might become available to you.