topic Re: Pausing account in Get Support

Pausing account

Melissa1980 — Fri, 21 Mar 2025 20:56:03 GMT

Can u pause my account for longer than 90 days?

Re: Pausing account

BKNS27 — Fri, 21 Mar 2025 21:02:22 GMT

@Melissa1980

No, if longer than 90 days. Your account will be closed, SIM will no longer work and your number will be returned to the carrier you got the number from.

Re: Pausing account

slusagm — Fri, 21 Mar 2025 21:03:19 GMT

You canbdo it yourself. login My Account, Payment page , Manage Subscription amd disable Subscribed there

Re: Pausing account

Dunkman — Fri, 21 Mar 2025 21:03:59 GMT

@Melissa1980

Short answer is no.

You will need to re-activate your plan before the 90 days of suspension is up. Pay for 30 days and then pause account for another 90 days.

If you account is suspended more than 90 days, your account will be permanently closed and phone number lost.

Re: Pausing account

Chalupa_Batman — Fri, 21 Mar 2025 21:20:16 GMT

@Melissa1980 wrote:
Can u pause my account for longer than 90 days?

Hey @Melissa1980

If you are needing to pause your account for longer than 90 days but want to keep your phone number, you can look at an option like Numberbarn. You can store your number there until you're ready to port it back to your subscriber.