topic Re: rcs messeges in Get Support

rcs messeges

Morty85 — Sat, 22 Mar 2025 04:08:18 GMT

Hi, I just switched from Telus back to Public Mobile after 11 months. Using Google Messages on my Samsung S24 Plus for RCS texting, it used to give me read or delivered receipts, but not anymore. The other people I message say they don't see a delivered or read message, and now their text is green. They don't know why, and I don't know why. The only thing changed is mobile providers. I have physical sim card for public not esim and my gf hasnt responded to a single messge shes with lucky mobile. the day before she wanst geting my picuter or recored voice messges. wounder if there somthing i have to do now that switch over in setting some where thanks

Re: rcs messeges

softech — Fri, 21 Mar 2025 12:29:25 GMT

@Morty85

try going in to Google Message, Chat Settings and disable RCS Chat first. Wait 5 to 10 minutes and reboot the phone.

Go back to Google Message, Chat Settings and turn on RCS Chat back to register again. This time, make sure "Send read receipts" option is enabled within the Chat Settings

Re: rcs messeges

Morty85 — Fri, 21 Mar 2025 12:33:19 GMT

ill give that try and see what happens

Re: rcs messeges

Morty85 — Fri, 21 Mar 2025 13:10:58 GMT

it says under my number and priveder public mobile that rcs is not suported

Re: rcs messeges

hTideGnow — Fri, 21 Mar 2025 13:11:12 GMT

hi @Morty85

remove your screenshot, it has your phone number

i am using RCS too, so PM supports RCS for sure

try uninstall Google Message and reboot and reinstall. (make sure you backup important messages first)

Re: rcs messeges

Morty85 — Fri, 21 Mar 2025 13:21:07 GMT

thanks that did the trick