topic Re: call doesn't come in in Get Support

call doesn't come in

Kimkhue — Fri, 21 Mar 2025 12:26:39 GMT

I haven't been able to recieve all my phone calls. It's a bit nerve racking because I am applying for jobs. Would someone kindly help?

Re: call doesn't come in

Phil_Adelphus — Fri, 21 Mar 2025 12:34:03 GMT

@Kimkhue Are you an existing customer, or did you just port in your number from another provider? If this only happened recently but was working before, what phone do you have? Are the calls going to voicemail?

Re: call doesn't come in

hTideGnow — Fri, 21 Mar 2025 12:54:17 GMT

hi @Kimkhue

what phone do you have? outbound calls ok and just not inbounds? Mobile data also works?

try Reset Network Settings on your phone and test

and if mobile data and Wifi is not a problem, Download VoIP app TextNow and setup with another 10 digits number, then setup Call Forward when Not Reachable to the TextNow phone number. In such case, if the inbound calls really cannot get to your phone, it will forward to your TextNow app and the app will ring.
How to Set Up Call Forwarding | Help Articles | Public Mobile