topic Re: just bought US roaming app - message minutes all used up - doesn't make any sense in Get Support

just bought US roaming app - message minutes all used up - doesn't make any sense

Lolita2 — Thu, 20 Mar 2025 18:50:08 GMT

I bought the US roaming talk/text app today.

But when I made a call (in the US), I got a message saying it could be completed because I've used up all of my minutes.

This doesn't make any sense. Does it?

Please advise.

slusagm — Thu, 20 Mar 2025 18:52:04 GMT

try calling with a 1 in front

also try with +1 in front of the 10 digits

funpig1 — Thu, 20 Mar 2025 19:56:50 GMT

What phone do you have? It has to be enabled for VoLTE.

Google you phone model and "enable Volte" and there may be advice on how to enable the Volte on your particular phone.