topic Transfer from Telus in Get Support

Transfer from Telus

Father3 — Thu, 20 Mar 2025 06:28:09 GMT

I am getting tired of this service. I am without connection for two days now. How can you expect us to refer someone else to you.

i am not interested in your reward for now. Please have my phone work. This is so frustrating

Re: Transfer from Telus

NDesai — Thu, 20 Mar 2025 06:42:36 GMT

@Father3 Looks like your number didn't transfer? It is always a good idea to sign up with a new number first just so you have service before requesting to transfer your number. Did you get a text on your Telus sim? You must reply to it to authorize the port in request. You must now contact PM CS_Agent to reinitiate the port in request.

Re: Transfer from Telus

Rastin — Thu, 20 Mar 2025 06:43:49 GMT

Have you tried contacting pm? Try the link below. They should get back to you tomorrow. I believe there hours are 8am to 10 pm est

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Transfer from Telus

DDM69 — Thu, 20 Mar 2025 06:43:55 GMT

We are all customers here. Are you a new customer or did you just lose service? Did you have an issue porting? If you'd like help, you need to describe the issue and what you've tried to resolve it.

Public is self serve. There are some very helpful community members that will try to find a solution but you need to provide details.