topic Re: upgraded subscription in Get Support

upgraded subscription

E-Kong1 — Thu, 20 Mar 2025 00:45:37 GMT

I have upgraded my subscription last week. It will be effective on the renewal day next month. How can see my upgraded subscription after I log in my account in Public Mobile?

Re: upgraded subscription

Chalupa_Batman — Thu, 20 Mar 2025 00:55:16 GMT

@E-Kong1 wrote:
I have upgraded my subscription last week. It will be effective on the renewal day next month. How can see my upgraded subscription after I log in my account in Public Mobile?

If you log into your account online or on the phone app, go to subscription and you'll see the plan change scheduled.

EDIT: OK. There seems to be a problem with the site. If you click on the app, go to Manage Subscription and you'll see it there.

EDIT 2: ok my bad. I had to refresh the page.

https://myaccount.publicmobile.ca/en/account/my-plan-add-on You'll see it here.

Re: upgraded subscription

funpig1 — Thu, 20 Mar 2025 00:54:13 GMT

@E-Kong1

Go into your app. Click "Subscription" tab and then "Manage Subscription". It should then show your current subscription and your upcoming subscription. Good luck.

Re: upgraded subscription

E-Kong1 — Thu, 20 Mar 2025 01:29:14 GMT

got it. Thanks