topic Re: data in Get Support

data

rhino1 — Thu, 20 Mar 2025 01:51:06 GMT

MY data wont work on my new moto g 04 but works on my old samsung. I have tried options from youtube turning on data going through developer options and nothing works .My data worked at first and i recently added data twice but no go.I put my sim card back into my samsung and it workd there ok.Any thoughts.

Re: data

hTideGnow — Wed, 19 Mar 2025 22:53:35 GMT

hi @rhino1

how long the data stops working? check if you have setup a data limit, it can disable your data usage if your reached the limit. Best to disable it completely

To disable the data limit on your Moto G, navigate to Settings > Network & internet > Mobile network > Data warning & limit, then toggle off the "Set data limit" switch.

Re: data

rhino1 — Wed, 19 Mar 2025 23:07:46 GMT

done that still dont work.when i click on an icon for the internet it comes back with we cant seem to find an internet connection.It just worked on the same site when i switched my sim card back to my old phone.

Re: data

Phil_Adelphus — Wed, 19 Mar 2025 23:26:31 GMT

@rhino1 Have you checked your APN settings, see

https://www.publicmobile.ca/en/get-help/articles/set-up-data-on-an-android-phone