topic Phone number transfer issue in Get Support

Phone number transfer issue

Ghanijan — Wed, 19 Mar 2025 01:17:13 GMT

Hello, I just set up my public Mobile account and have initiated the phone transfer request but got an error text. Now my public mobile number is not working. Can someone help with this?

Re: Phone number transfer issue

hTideGnow — Wed, 19 Mar 2025 01:18:45 GMT

hi @Ghanijan

PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call

Re: Phone number transfer issue

slusagm — Wed, 19 Mar 2025 01:18:47 GMT

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them