topic Re: Porting In Problem in Get Support

Porting In Problem

Balanceman — Tue, 04 Jan 2022 23:05:36 GMT

Hey all,

Would appreciate some help. I ported over from Mobilicity yesterday before the chatr migration. I now have two accounts opened. One from Mobilicity and one from Chatr . I have full capabilities on my Public Mobile account. I did not try the chatr account but i called in to confirm that I have an account that is active. Can anyone help?

Thanks!!

Re: Porting In Problem

Rockdaddy22 — Sun, 06 Nov 2016 18:16:42 GMT

If you have full capabilities on your PM account, then I wouldn't worry about it. Is PM using the same number as chatter?

Re: Porting In Problem

Luddite — Sun, 06 Nov 2016 18:34:40 GMT

Assuming you don't want the chatr account, remove your credit card from the account & turn off autopay.

Re: Porting In Problem

Balanceman — Sun, 06 Nov 2016 18:59:13 GMT

Sorry apparrently I just realized that I can't send text. I have call in and call out capabilities.

Re: Porting In Problem

Balanceman — Mon, 07 Nov 2016 17:46:42 GMT

Please help @Shazia_K