topic Suspicious activity in Get Support

topic Suspicious activity in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Suspicious-activity/m-p/1319379#M907637 <P>I’m trying to log onto my profile to pay my account, and it is saying I’m unable to due to suspicious activity. I have had none and would like to pay my phone </P> Tue, 18 Mar 2025 18:30:22 GMT Jolynne 2025-03-18T18:30:22Z Suspicious activity https://productioncommunity.publicmobile.ca/t5/Get-Support/Suspicious-activity/m-p/1319379#M907637 <P>I’m trying to log onto my profile to pay my account, and it is saying I’m unable to due to suspicious activity. I have had none and would like to pay my phone </P> Tue, 18 Mar 2025 18:30:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Suspicious-activity/m-p/1319379#M907637 Jolynne 2025-03-18T18:30:22Z Re: Suspicious activity https://productioncommunity.publicmobile.ca/t5/Get-Support/Suspicious-activity/m-p/1319389#M907643 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/534830">@Jolynne</a> </P><P>is the error came from PM or from your credit card?  you can check with PM support agent.  Please submit a ticket <SPAN>using Chatbot here:  </SPAN>     <BR />            <A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A><SPAN> <BR /></SPAN><SPAN>             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  <BR /></SPAN><SPAN>If any issue with ticket submission, you can submit  ticket by direct message:  </SPAN><BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>          </SPAN></P> Tue, 18 Mar 2025 18:42:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Suspicious-activity/m-p/1319389#M907643 hTideGnow 2025-03-18T18:42:25Z