topic Re: Partial refund due to plan change in Get Support

Partial refund due to plan change

gb2k — Tue, 18 Mar 2025 02:52:24 GMT

Hi there!

I had to switch my SIM plan to another carrier due to a phone plan, so I won't be needing my prior plan at Public anymore. I was charged $21.85 just this 14th, and have only used it till March 17th.

I was wondering if I'd be able to get a refund, even if partial, on the charge since I only used it for 3 days.

Thanks!

Re: Partial refund due to plan change

slusagm — Tue, 18 Mar 2025 02:55:43 GMT

PM is a prepaid provider and do not provide refund if you left before the cycle end date, even you used only 3 days out of 30. Sorry about that

Re: Partial refund due to plan change

Sansan — Tue, 18 Mar 2025 02:57:16 GMT

Being pre-paid, there are no refunds here. You left early, so you forfeit any remaining amount no matter how many days left.

Re: Partial refund due to plan change

Sultaneous — Tue, 18 Mar 2025 04:09:18 GMT

Sure, you'll get responses that you don't qualify for a refund. Not that it matters - public mobile hasn't provided me Data for 6 months, that I've paid for, and they refuse to refund anything because they are cut rate pirates desperate for your cash. I'm launching a full complaint with the CRTC about their antics.