topic Re: Phone not accepting code from public mobile in Get Support

Phone not accepting code from public mobile

Care1 — Mon, 17 Mar 2025 20:11:23 GMT

I just set up with Public Mobile but to access full service, Public Mobile has to send the 6 didgit code to put in my phone. They supposedly send it but my phone doesn't receive it. I have a Google Pixel 6. Anyone able to help? Thank you!

Re: Phone not accepting code from public mobile

hTideGnow — Mon, 17 Mar 2025 20:14:28 GMT

HI @Care1

did you request porting phone number into PM? are you getting inbound calls yet? Usually you have to wait till the port is completed for the code to send to your phone

Re: Phone not accepting code from public mobile

slusagm — Mon, 17 Mar 2025 20:14:30 GMT

when did you activate? Just now? If you requested porting, check your old provider sim card. The code would have sent to the old one as port is not done. Port usually completed couple hours after you replied Yes