topic Change new subscription plan in Get Support

Change new subscription plan

Racheal_01 — Sat, 15 Mar 2025 00:34:18 GMT

I just bought a new plan but I'll like to change it.

Re: Change new subscription plan

funpig1 — Sat, 15 Mar 2025 08:31:33 GMT

@Racheal_01

Click "change subscription" in your account and see if the new plan is available for you to select.

If the new plan is less expensive, you might not be able to do so.

Re: Change new subscription plan

BKNS27 — Sat, 15 Mar 2025 00:55:44 GMT

@Racheal_01

You can only eligible to switch to plans indicated in your account. Login to your account then go to Subscription tab>Manage Subscription>Change Subscription. There it will show all plans you can switch to.

Re: Change new subscription plan

Jona500 — Sat, 15 Mar 2025 13:16:13 GMT

Go to manage subscriptions>change subscription option in the app. You will see what’s plans are available to you. You may not see cheaper options unless you port out to another carrier and the back again. Check the public mobile website without logging in to see all the plans available.