US roaming

Terry_K — Thu, 13 Mar 2025 23:47:51 GMT

PM charged my card for 33.60 for US roaming and is showing a credit balance of 30.00 but won't let me purchase new roaming. also, 0/15 days still showing on expired roaming. This has happened several times before. Terry

Re: US roaming

hTideGnow — Thu, 13 Mar 2025 23:49:45 GMT

hi @Terry_K

why you need to buy roaming again if the first one work? or you meant the first one expired now (after being used for 15 days)? If you used it for 15 days, you need to wait a full day to buy again.

or you can ask PM support agent to help to buy quickly without the one day wait. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic US roaming in Get Support

US roaming

Re: US roaming