topic Re: Wifi in Get Support

Wifi

NathanPardy — Thu, 13 Mar 2025 02:32:15 GMT

Has anybody experienced bad wifi connection when switing to public mobile? I have never had an issue on my phone when at home until I switched to public mobile. Not happy.

Re: Wifi

funpig1 — Thu, 13 Mar 2025 00:58:40 GMT

@NathanPardy

No. The two should not be related.

Try resetting your network connection (click circle with wrench icon) or rebooting your phone and your wifi router.

Re: Wifi

BKNS27 — Wed, 12 Mar 2025 23:46:08 GMT

@NathanPardy

Are you connected to home wifi or are you referring to the data connection?

Try resetting the Network setting on your phone.

Re: Wifi

hTideGnow — Wed, 12 Mar 2025 23:47:31 GMT

hi @NathanPardy

if you really meant home Wi-Fi and not mobile data then it has nothing to do with Public Mobile.

you can try to disable your mobile data on your phone and try Wi-Fi again

Re: Wifi

fixin1 — Wed, 12 Mar 2025 23:48:24 GMT

@NathanPardy - Not me, it could be your DNS Settings on wifi (Change to 1.1.1.1 OR 8.8.8.8) I get 500 on TELUS Fiber before and still the same. Maybe ISP device going down?
I get 250mbps with Public Mobile

If you are talking about phone speeds, here are max speeds that I seen

3G Plan (3mbps)
4G Plan (100mbps)
5G Plan (250mbps, if Canada Wide only plan, 512kbps Unlimited after full speed use goes in effect)
3G tech (10mbps)
4G LTE Tech (20-250mbps)
5G (NR) Tech (40-250mbps)

Roaming Speeds:

USA 2G (Decommissioned in Most Places by T-Mobile - Dial Up Speeds)
USA 4G LTE (1 - 250mbps)
USA 5G NR (1 - 250mbps)
Mexico 3G (512kbps - 10mbps)
Mexico LTE (1mbps - 100mbps)
Mexico 5G (1mbps - 150mbps)