topic Re: Issue with getting data working on my iPhone 16 in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-getting-data-working-on-my-iPhone-16/m-p/1317261#M906319 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/532919">@MaxFleurette</a>&nbsp;</P><P>Are you in Mexico right now?&nbsp; USA or Canada?</P><P>Might want to try to reboot your phone.&nbsp; Network reset of phone (note: this will erase any saved Wifi passwords).&nbsp;&nbsp;</P><P>With iPhones, normally don't need to adjust APN settings since automatic.&nbsp;</P> Wed, 12 Mar 2025 18:11:16 GMT Dunkman 2025-03-12T18:11:16Z Issue with getting data working on my iPhone 16 https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-getting-data-working-on-my-iPhone-16/m-p/1317255#M906314 <P>hello there,</P><P>My partner has gifted me an iPhone 16, which I'm thankful for. I've went ahead and signed up for Public Mobile yesterday, under the Mexico included plan.</P><P>For some reason, data service is still not working; Mobile data doesn’t work, even though the plan includes it.</P><P>I've checked the aps setting; I understand it is supposed to be "sp.mb.com" ?</P><P>thank you for your assistance <span class="lia-unicode-emoji" title=":folded_hands:">🙏</span></P> Wed, 12 Mar 2025 18:06:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-getting-data-working-on-my-iPhone-16/m-p/1317255#M906314 MaxFleurette 2025-03-12T18:06:05Z Re: Issue with getting data working on my iPhone 16 https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-getting-data-working-on-my-iPhone-16/m-p/1317261#M906319 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/532919">@MaxFleurette</a>&nbsp;</P><P>Are you in Mexico right now?&nbsp; USA or Canada?</P><P>Might want to try to reboot your phone.&nbsp; Network reset of phone (note: this will erase any saved Wifi passwords).&nbsp;&nbsp;</P><P>With iPhones, normally don't need to adjust APN settings since automatic.&nbsp;</P> Wed, 12 Mar 2025 18:11:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-getting-data-working-on-my-iPhone-16/m-p/1317261#M906319 Dunkman 2025-03-12T18:11:16Z