https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1317101#M906223 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/532756">@Ricky2Gunz</a>&nbsp; Welcome to public mobile! If you’re looking to set up your subscription fully, you will need to download the app and follow the instructions. You can’t do this from the website. If after, you are having trouble logging in to your account, try using a different browser or private/incognito mode, sometimes it’s a quick fix. Hope this helps</P> Wed, 12 Mar 2025 02:12:34 GMT ORNGNBLK 2025-03-12T02:12:34Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1317100#M906222 <P>I just got my sim card in the mail and I already purchased my plan when ordered sim card and now I can't log in</P> Wed, 12 Mar 2025 02:06:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1317100#M906222 Ricky2Gunz 2025-03-12T02:06:42Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1317101#M906223 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/532756">@Ricky2Gunz</a>&nbsp; Welcome to public mobile! If you’re looking to set up your subscription fully, you will need to download the app and follow the instructions. You can’t do this from the website. If after, you are having trouble logging in to your account, try using a different browser or private/incognito mode, sometimes it’s a quick fix. Hope this helps</P> Wed, 12 Mar 2025 02:12:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1317101#M906223 ORNGNBLK 2025-03-12T02:12:34Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1317114#M906230 <P>If you’re using a vpn try to disable it, the doesn’t work with vpn on</P> Wed, 12 Mar 2025 04:17:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1317114#M906230 Hassan9384 2025-03-12T04:17:35Z