https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-phone/m-p/1316890#M906100 <P>My sister lost her phone and we, I am paying for her service. I have access to her account but can’t cancel the service because the 2 step number goes to her phone so we can’t access it. Can it be sent to her email?</P> Tue, 11 Mar 2025 17:06:07 GMT Unffire1 2025-03-11T17:06:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-phone/m-p/1316890#M906100 <P>My sister lost her phone and we, I am paying for her service. I have access to her account but can’t cancel the service because the 2 step number goes to her phone so we can’t access it. Can it be sent to her email?</P> Tue, 11 Mar 2025 17:06:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-phone/m-p/1316890#M906100 Unffire1 2025-03-11T17:06:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-phone/m-p/1316893#M906103 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/372599">@Unffire1</a>&nbsp;, yes the 2FA can be sent to email.&nbsp; Simply use the resend code option and you will have the option to select email.&nbsp;&nbsp;</P> Tue, 11 Mar 2025 17:11:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-phone/m-p/1316893#M906103 will13am 2025-03-11T17:11:56Z