topic Re: RCS chats to iPhone users not working in Get Support

RCS chats to iPhone users not working

Bdem88 — Tue, 11 Mar 2025 16:09:28 GMT

Hi all, I bought a new esim to put on my Google pixel 7 last night. It's been successfully set up, for the most part, but my texts to friends and family with iPhones are not successfully sending through rcs. I have to go back to my chats, and push every text message through on SMS. my texting app is rcs enabled.

Whats the issue here, and how do I fix it?

Thanks

Re: RCS chats to iPhone users not working

TheSterlinger — Tue, 11 Mar 2025 16:35:42 GMT

Try going into the message app and clear cache and data. Then restart phone see if that helps.

Re: RCS chats to iPhone users not working

will13am — Tue, 11 Mar 2025 16:38:41 GMT

@Bdem88 , the issue is with your contact using iOS. Google tracks whether the communicating parties have RCS enabled or not. If both parties have RCS enabled, RCS protocol will be used, if not, the system defaults to regular SMS. Check with your contacts to make sure they have the most current version of iOS with RCS enabled.

Re: RCS chats to iPhone users not working

Bdem88 — Tue, 11 Mar 2025 16:44:38 GMT

I'm not sure if this is the issue, because the texts are not defaulting to SMS (they're just not sending, and I have to painstakingly return to my chats and manually push through), and, chatting with these contacts on my galaxy s22 with public mobile, same number, different esim, worked fine. I was able to use rcs with these same contacts.

Re: RCS chats to iPhone users not working

Bdem88 — Tue, 11 Mar 2025 16:45:15 GMT

Will this delete my conversation history?

Re: RCS chats to iPhone users not working

TheSterlinger — Tue, 11 Mar 2025 16:47:01 GMT

The data yes. Cache no So try the cache first.

Re: RCS chats to iPhone users not working

Bdem88 — Tue, 11 Mar 2025 16:53:19 GMT

Yeah so I tried that, and it still doesn't work

Re: RCS chats to iPhone users not working

BKNS27 — Tue, 11 Mar 2025 16:57:25 GMT

@Bdem88

The newer iPhone have a setting to enable RCS. If it is disabled then it with send SMS on iMessage on their iPhones.

Check to see if RCS is enabled on their iPhone.

Re: RCS chats to iPhone users not working

TheSterlinger — Tue, 11 Mar 2025 17:02:10 GMT

Sorry to hear that. As others suggested check if the recipients also have it enabled. Prehaps it's required now.

Re: RCS chats to iPhone users not working

Bdem88 — Tue, 11 Mar 2025 17:06:45 GMT

I chatted previously with these exact same contacts on my galaxy s22 just the night before last. They very likely have it enabled. Note that the biggest hindrance is not the fact texts are not making use of rcs to these contacts, but the fact that they will not send at all unless manually pushed.

Re: RCS chats to iPhone users not working

TheSterlinger — Tue, 11 Mar 2025 17:45:11 GMT

I did a Google search seems that few have this error. You just have to keep trying different things.

Some suggests airplane mode on and off, disable and re-anabling, time.

Re: RCS chats to iPhone users not working

th3w1z4rd19 — Tue, 11 Mar 2025 18:32:00 GMT

I can confirm I am having the same issue. Started yesterday after about 5pm EST. Anyone with an iPhone I need to send as SMS. Most android contacts are fine. Cleared the cache and data on the messaging app and it did not change anything. Pixel 8 Pro here. I can see people who message me the messages come in as RCS but will not send

Re: RCS chats to iPhone users not working

on2wheels — Thu, 18 Sep 2025 16:46:31 GMT

I've concluded that between PubMobile's spotty service, and Apple's shoddy implementation of RCS, many iphone users do not have RCS at all (like me and a few others here right now) and are therefore missing messages from other (Android) contacts, or unable to get group messages from any device (as in my case).

In my office right now is another iphone user on Bell and like me is still on ios 18 who does have RCS activated. Mine has been offline since at least last Friday.