topic Re: When I login to My Account I am getting Our Services are Getting an Upgrade Message in Get Support

When I login to My Account I am getting Our Services are Getting an Upgrade Message

C1nders — Tue, 11 Mar 2025 04:16:16 GMT

When I login to My Account I am getting Our Services are Getting an Upgrade Message March 4th to March 5th and today is March 10th and I am unable to look at my plan. Also when trying to make a local call I am getting a message that I am out of minutes when I have a Nationwide Plan. I just switched to Public Mobile (first time customer) yesterday (March 9th). Can anyone help me with this?

Re: When I login to My Account I am getting Our Services are Getting an Upgrade Message

slusagm — Tue, 11 Mar 2025 04:18:17 GMT

same for me. I think they just re-use an old message for this unscheduled maintenance. But try back after 8am ET, they usually done by then

Re: When I login to My Account I am getting Our Services are Getting an Upgrade Message

C1nders — Tue, 11 Mar 2025 04:26:51 GMT

What about getting the message that I am out of minutes when I have an unlimited calling plan?

Re: When I login to My Account I am getting Our Services are Getting an Upgrade Message

slusagm — Tue, 11 Mar 2025 04:30:44 GMT

usually that is a false alarm. Reboot phone, and call with a 1 in front of the 10 digits number

Re: When I login to My Account I am getting Our Services are Getting an Upgrade Message

Mercer_10 — Tue, 11 Mar 2025 04:33:13 GMT

Its been saying that since the 4th. I need to reactivate my account amd havent been able to since.

Re: When I login to My Account I am getting Our Services are Getting an Upgrade Message

slusagm — Tue, 11 Mar 2025 04:39:28 GMT

You can buy voucher from stores and paybusing *611 on the phone

Or if you like PM to check , message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: When I login to My Account I am getting Our Services are Getting an Upgrade Message

hairbag1 — Tue, 11 Mar 2025 05:18:04 GMT

@C1nders, @Mercer_10 , @slusagm

try again now...I just did and it seems to be working again. I was able to log in to my Rewards and redeem some points.