topic Re: Scam ! in Get Support

Scam !

sillllll — Sun, 09 Mar 2025 17:06:25 GMT

They don't help at all! and it took for ever to receive an answer! Now I have to call my bank! to cancel everything!

Re: Scam !

hTideGnow — Sun, 09 Mar 2025 17:08:42 GMT

hi @sillllll no scam at all, service is good here. Too bad it didn't work out for you

Re: Scam !

sillllll — Sun, 09 Mar 2025 17:10:00 GMT

I am not the only one!!!

Re: Scam !

hTideGnow — Sun, 09 Mar 2025 17:18:31 GMT

hi @sillllll I am not the only one who like the service here, too. But yes, happy you found your way out

Re: Scam !

Dunkman — Sun, 09 Mar 2025 17:23:08 GMT

@sillllll

Community members on this forum are customers like yourself. We don't have any access to your account, etc.

If you feel comfortable, you could share some of the details of your situation. We may be able to offer some advice. Occasionally can solve issues for customers without customer service agent help.

Re: Scam !

BKNS27 — Sun, 09 Mar 2025 18:23:06 GMT

@sillllll

I am with PM for 3 years without any issues.

PM is not for everyone. Members must be tech savvy and have good knowledge of all the settings in their phone.

For those that are not. Best to pay more with a full service carrier.

Re: Scam !

sillllll — Sun, 09 Mar 2025 18:27:32 GMT

I am in tech , that's why I am surprise you didn't check all the reviews and the errors that they have that are simple to fix. But that is not the case for me. They charged for something that I didn't use and I fixing with the bank! Thanks for your opinion.

Re: Scam !

hTideGnow — Sun, 09 Mar 2025 18:29:09 GMT

hi @sillllll what did they charged you? you have to tell is more and not just tell us PM is scam without fact provided

Re: Scam !

BKNS27 — Sun, 09 Mar 2025 18:43:31 GMT

@sillllll

If you dispute the charges. All future monthly payments must be done with Vouchers for 1 year.

Best to have a CS_Agent help with your issue.

Re: Scam !

Dunkman — Sun, 09 Mar 2025 19:32:58 GMT

@sillllll

If you initiate a charge back on your credit card, Public mobile does not like it. If you want to continue with PM service, they won't accept your credit card going forwards. You will need to purchase payment vouchers each month to manually load up funds.