topic Re: Number in Get Support

Number

Bella16 — Sun, 09 Mar 2025 17:11:30 GMT

Why is my calling not working. I just registered for an esim and can’t call people.

Re: Number

hTideGnow — Sun, 09 Mar 2025 17:16:07 GMT

hi @Bella16 does data work?

make sure old carrier sim card is removed, or if old carrier sim is eSIM , disable it. Then, check and make sure PM sim is the only one on sim manager and it is enables. Reset Network Settings and try again

if same , ask PM to check,

you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Number

Dunkman — Sun, 09 Mar 2025 17:25:05 GMT

@Bella16

More details would be helpful. Does texting work? data?

Did you port over number?

What model phone are you using? Some older international phones are having issues with talk due to lack of 3G 1900 Mhz band.