topic Re: New phone only takes eSIM. Old phone has a physical SIM in Get Support

New phone only takes eSIM. Old phone has a physical SIM

Tjay1984 — Sun, 09 Mar 2025 06:01:23 GMT

Bought a new iPhone for the US and only has an eSIM. Old iPhone 12 has my physical SIM in it. Is there a way to transfer it over?

Thanks.

Re: New phone only takes eSIM. Old phone has a physical SIM

hairbag1 — Sat, 08 Mar 2025 23:07:54 GMT

@Tjay1984

download the Public Mobile app to your cell and log in to your PM account. You can buy an esim but will end up being no cost to you.

Re: New phone only takes eSIM. Old phone has a physical SIM

Tjay1984 — Sat, 08 Mar 2025 23:15:35 GMT

Nice thanks.

Re: New phone only takes eSIM. Old phone has a physical SIM

Dunkman — Sun, 09 Mar 2025 00:53:58 GMT

If you never purchase an eSIM before with your account, the 1st eSIM purchase is $5 for existing customers. Future eSiM purchases for new phones are no cost for that account.

Re: New phone only takes eSIM. Old phone has a physical SIM

hairbag1 — Sun, 09 Mar 2025 02:10:30 GMT

@Dunkman wrote:
If you never purchase an eSIM before with your account, the 1st eSIM purchase is $5 for existing customers. Future eSiM purchases for new phones are no cost for that account.

I stand corrected...my understanding was if you wanted to change existing account to esim, the new esim was gratis, so I 'm incorrect in my suggestion.

Re: New phone only takes eSIM. Old phone has a physical SIM

Tjay1984 — Sun, 09 Mar 2025 02:25:39 GMT

Thanks everyone. Worked perfect 👍