topic Re: I guess you get what you pay for - which is why this service is so cheap in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Um/m-p/1315431#M905243 <P>Service not cheap lol.</P><P>But did you check your phone to see if perhaps the eSIM is there? Cheeck for Public Mobile SIM in your phone&nbsp; settings. Sometimes it hides there and you have to enable it or click turn on this line.&nbsp; Also make sure that previous SIM is removed or disabled.&nbsp;</P><P>Agents usually respond to your inbox envelope by avatar picture.</P> Thu, 06 Mar 2025 21:16:06 GMT TheSterlinger 2025-03-06T21:16:06Z Um https://productioncommunity.publicmobile.ca/t5/Get-Support/Um/m-p/1315398#M905226 <P>Frustrated by getting the eSIM working but support was quick to respond and resolve&nbsp;</P> Mon, 10 Mar 2025 23:56:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Um/m-p/1315398#M905226 Merlene 2025-03-10T23:56:51Z Re: I guess you get what you pay for - which is why this service is so cheap https://productioncommunity.publicmobile.ca/t5/Get-Support/Um/m-p/1315431#M905243 <P>Service not cheap lol.</P><P>But did you check your phone to see if perhaps the eSIM is there? Cheeck for Public Mobile SIM in your phone&nbsp; settings. Sometimes it hides there and you have to enable it or click turn on this line.&nbsp; Also make sure that previous SIM is removed or disabled.&nbsp;</P><P>Agents usually respond to your inbox envelope by avatar picture.</P> Thu, 06 Mar 2025 21:16:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Um/m-p/1315431#M905243 TheSterlinger 2025-03-06T21:16:06Z